555max Terms & Conditions
and Service Policies
By using the platform, you are considered to have accepted these terms and conditions. Full details on player rights, obligations, and services can be read here.
General Definitions
1.1 General Service Description
555max ("platform", "we", "service provider") is a platform that offers players ("you", "user", "member") live dealer casino games, football betting, slot games, and a variety of other gaming services. From the moment you use the services, you are considered to have fully accepted the terms and conditions in this agreement.
1.2 Changes
555max reserves the right to update these terms and conditions at any time with prior notice. Updated terms will be published on this page, and continuing to use the services after publication means you accept the changes. Players are encouraged to check this page regularly.
1.3 Original Language
If there is any discrepancy in meaning between the Myanmar-language version of these terms and any other translation, this original Myanmar-language document shall be treated as the authoritative version.
Account Registration and Eligibility Requirements
2.1 Age Restriction
555max platform is for 21 and above only. Anyone under 21 is not allowed to play. If an account is opened with a false age, the account will be closed and any remaining balance may be forfeited.
2.2 Accuracy of Personal Information
Players must provide accurate and complete personal details when registering an account. If the information provided is incorrect, 555max may encounter issues during verification, and withdrawals may be delayed, cancelled, or the account may be suspended.
2.3 Individual Accounts
Each player may only open one account on the 555max platform. Duplicate accounts will be detected and removed by 555max, and losses may apply. If family members or users sharing the same network face duplicate account issues, they can contact 555max customer support to resolve it.
2.4 Access Restrictions
This service is only for people residing in regions where gambling is legally permitted. If accessing this platform is not in line with the laws of your country, 555max does not consider such access attempts the responsibility of 555max — access from restricted regions may be blocked by 555max.
Deposit / Withdrawal Policies
3.1 Payment Methods
Deposits and withdrawals on the 555max platform can be made via KBZPay, Wave Money, AYA Pay, and CB Pay. Only these methods are accepted — payments through any other method will not be accepted by 555max.
3.2 Minimum Amounts
- Minimum deposit: 10,000 Ks (for all methods)
- Minimum withdrawal: 10,000 Ks (for all methods)
- Withdrawal time: normally 10–45 minutes after confirmation
3.3 Withdrawal Processing
Withdrawal requests will be reviewed by 555max staff before being processed. If KYC (identity verification) checks are required, the player must provide the necessary information, and withdrawals may be delayed until verification is complete.
3.4 Cancellations
555max reserves the right to cancel deposit / withdrawal requests for the following reasons—
- If the account registration details do not match those of the payment sender
- If there is suspicion of financial fraud or activity that violates the law
- If bonus wagering requirements have not been met
- If KYC verification is not yet complete
Bonus and Promotion Terms
4.1 Welcome Bonus
The 555max welcome bonus is 150% of the first deposit, up to a maximum of 200,000 Ks. To withdraw bonus funds, you must wager the bonus amount × 10 times.
Examples (exact figures):
- Deposit 20,000 Ks → bonus 30,000 Ks → balance 50,000 Ks → must wager 300,000 Ks to meet wagering requirement
- Deposit 280,000 Ks → bonus 200,000 Ks → balance 480,000 Ks → must wager 2,000,000 Ks to meet wagering requirement
4.2 Bonus Restrictions
- Make sure you fully understand the bonus before claiming it — once claimed, it cannot be cancelled
- Winnings from a bonus can only be withdrawn after the wagering requirement for that bonus is fully met
- The wagering contribution rate towards the bonus amount may vary depending on the game type
- Bonuses can only be used on games designated by the platform
- Each player may receive the welcome bonus once only
4.3 Promotion Changes
555max may change, temporarily suspend, or permanently end any promotions and bonus offers at any time without prior notice on the announcements page.
Game Rules
5.1 Incomplete Games
If any issues occur during gameplay (e.g. server problems, disconnection, software errors), 555max will review the records to make a decision. Server logs and game provider records will be referenced, and their decisions are final.
5.2 Unfair Play
Players must not engage in any of the following—
- Abusing bonuses or attempting to cancel play with minimal losses to retain a bonus
- Using computer code, bots, or automated playing software
- "Chip dumping" — deliberately transferring value between accounts
- Intentionally exploiting vulnerabilities in the platform
If detected, the player's account along with any remaining balance may be closed, and legal action may be taken.
5.3 Fair Play
555max offers RNG (Random Number Generator) and Live Dealer games that have been verified by third-party auditing services to ensure fair outcomes for players.
VIP Levels and Cashback System
The 555max platform has five VIP levels. Players can move up based on their play history and activity—
- Bronze — weekly cashback rate up to 0.2%
- Silver — weekly cashback rate up to 0.5%
- Gold — weekly cashback rate up to 0.7%
- Platinum — weekly cashback rate up to 1.0%
- Diamond — weekly cashback rate up to 1.2%
6.1 Cashback Terms
Cashback is paid out once a week and is calculated based on players' net losses. Promotional wagering requirements may apply when using cashback — please contact customer support for details.
Please note that VIP levels may change at 555max's discretion, and levels may be downgraded if activity drops.
Account Closure and Suspension
7.1 Closure by Player
Players can contact 555max customer support at any time to close their account. Before closure, players may request a withdrawal of any remaining balance. Any bonus-derived funds will only be released once wagering requirements have been met.
7.2 Closure by 555max
555max may immediately suspend or close a player's account without prior notice for the following reasons—
- Violation of these terms and conditions
- Financial fraud or money laundering
- Game cheating or bonus abuse
- Underage access (under 21)
- Activity that goes against the platform's policies
7.3 Funds from Closed Accounts
Funds from accounts closed due to fraud cannot be returned. However, if a closure was the result of a player's unintentional error, a decision will be made regarding retrieval of any remaining balance — players may contact customer support to resolve the matter.
Security and Privacy Protection
8.1 SSL Protection
555max protects players' personal and financial information using SSL (Secure Socket Layer) encryption technology. The platform commits to never selling or sharing player data with third parties, except where required by law.
8.2 Privacy Policy
For details on how player personal data is handled, please read the 555max Privacy Policy.
8.3 Account Security
Players must keep their account password secure and must not share it with anyone. 555max cannot be held responsible for losses arising from a player's password being compromised or their account being accessed by a third party.
Limitation of Liability
9.1 Service Interruption
555max may temporarily suspend its service due to technical maintenance, server issues, or unforeseen circumstances. 555max is not liable for any losses players experience as a result.
9.2 Third-Party Game Providers
555max offers games from third-party game providers. While 555max cannot be directly liable for losses caused by faults or server issues on the part of those providers, it will make every effort to resolve such matters with the player's interests in mind.
9.3 Financial Losses
Gambling is an activity that carries the risk of financial loss. 555max makes clear that it will not refund money lost through gameplay. Players choose to play with their own funds at their own discretion and are personally responsible for any losses.
Responsible Gambling Policy
555max is a platform that puts responsible gambling first. If you or a family member is experiencing a gambling problem—
- Contact 24/7 customer support to set personal limits
- You can request deposit limits, play limits, or a temporary or permanent self-exclusion
- For more details, you can read our Responsible Gaming policy.
555max gaming services are for entertainment and fun only — they are not a source of income. Please make sure you understand this clearly.
Customer Service & Contact
For any questions about the 555max platform, you can reach our customer service team—
- 24/7 Live Chat — Live Chat support available in Myanmar language for instant assistance
- Email: [email protected]
When resolving issues, players must provide their account details and a full description of what happened, and 555max will do its best to resolve them as quickly as possible.
Conclusion & Legal Notice
12.1 Entire Agreement
These terms represent the complete agreement between the 555max platform and the player regarding all operations, and replace any previous agreements of any kind.
12.2 Translation Discrepancy
These terms are an official document written in the Myanmar language. If any differences in meaning arise, the original Myanmar language version will be the reference.
12.3 Severability
If any part of these terms is found to be invalid, the remaining parts will continue to be in effect.
12.4 Recommended Approach
Players should know and understand that the 555max platform is opened for entertainment purposes only, is protected by SSL encryption, and is a platform that prioritises fair play.
Questions about Terms & Conditions
Frequently asked questions from users are answered here.