555max Privacy Protection Policy
Your personal data matters to us. This policy explains clearly how we handle and protect your data.
Last updated: 30 October 2026
This Privacy Policy explains how we collect, use, and protect the personal data of players who use the 555max platform. By reading this page, you are considered to have understood and agreed to the terms set out in this policy.
Types of data we store
555max collects the following types of data in order to provide players with a complete service—
Personal registration data
- Full name (in Burmese or English)
- Email address
- Phone number (for payment verification)
- Date of birth (to verify players are 21+)
Financial and payment data
- Deposit / withdrawal records via KBZPay, Wave Money, AYA Pay, and CB Pay
- Payment verification codes (stored temporarily only)
- Transaction amounts and deposit time records
Gaming activity data
- Player activity logs (game types played and frequency)
- Login / logout records
- Account change history
Technical data
- IP address
- Browser type and version
- Device and operating system
- Site visit times and duration
Methods of data collection
We obtain personal data through the following methods—
- Direct submission: Information you provide yourself when registering your account
- From Account Usage: Data collected automatically while you use the platform
- From Payments: Payment data from KBZPay, Wave Money, AYA Pay and CB Pay
- From Customer Service: Data you provide when contacting our Support team
- Cookies and Tracking: Cookie-based data from browsing the site (see Section 5 below)
How We Use Your Information
We use the personal data we collect only for the following purposes—
Account Management
Used to create, verify and secure your account. We check player identity data to confirm age and enforce our 21+ only policy.
Payment Processing
We use data to securely handle deposits and withdrawals and to prevent fraudulent transactions. Payment records are retained in accordance with legal requirements.
Service Improvement
We analyse player preferences and activity data to improve the platform and provide games and services that players will enjoy.
Customer Service
We refer to your data to respond accurately when you contact us. Our 24/7 Live Chat support uses your data to give you precise assistance.
Security and Unauthorised Access Prevention
We use data to maintain site security and to protect against fraud and unauthorised access.
Sharing Data with Third Parties
555max does not sell or rent player personal data to advertising companies, social media networks or data brokers. However, data may be shared in the following situations—
- Payment Service Providers: Only the data strictly necessary to process payments through KBZPay, Wave Money, AYA Pay and CB Pay is shared.
- Legal Requests: Data is disclosed when required by law or upon request from a court or law enforcement authority.
- Technology Service Providers: Technology companies that partner with us to operate the platform may access data under confidentiality agreements. They must handle data only as we instruct and may not use it for their own purposes.
- Business Transfers: If a change affecting 555max's business operations occurs, personal data may be transferred to the successor entity.
Third-party service providers must meet data protection standards consistent with our policy and may not pass data on to further third parties without authorisation under this policy.
Cookies and Tracking Technology
Our site uses cookies for the following purposes—
Essential Cookies
These cookies are required for the site to function correctly and to maintain your login session. You cannot opt out of these cookies — if they are disabled, the site will not work properly.
Functional Cookies
These cookies remember your chosen language and personal settings. Without them, you would need to reconfigure your settings every time you visit.
Analytics Cookies
These collect anonymised data to help us understand site performance and player browsing patterns. The data is used solely to improve the platform.
You can configure your browser to refuse cookies, but please note that disabling essential cookies will prevent some features from working.
Data Retention Period
555max retains personal data only for the periods stated here, after which it will be deleted or anonymised—
- Account data: 3 years from the date the account is closed
- Payment records: For the financial audit period required by law (typically 5 years)
- Support communication records: 2 years from the date a complaint is resolved
- Technical log data: 1 year
If there is a legal requirement or legal proceeding, the data retention period may be extended.
Player Rights
Users of the 555max platform have the following rights regarding their personal data—
Right to Access Data
You can ask us what data we hold about you and how much. We will respond to this request within sixty (60) days.
Right to Correct Data
You can request that incorrect personal data be corrected. You can do this through your account settings or by contacting Support.
Data Deletion ("Right to Request Removal of Personal Data")
After closing your account, you can request that we delete the data we hold about you. However, data that must be retained by law will remain protected.
Right to Export Data
You can request that your personal data be provided in a common format (JSON or CSV). This can be requested through Support via 24/7 Live Chat.
Right to Restrict Processing
You can request that data processing be restricted while a dispute about how your data is being handled is under review.
To exercise these rights, contact us at 📧 [email protected] or through 24/7 Live Chat.
Data Security Measures
555max has put the following technical measures in place to protect players' personal data—
- SSL Encryption: All data transfers are encrypted and protected using the TLS protocol
- Access Control: Access to data is strictly limited to staff who need it
- Audit Logging: Data handling logs are reviewed on a regular basis
- Payment Protection: Financial data is handled in compliance with PCI DSS
- Deletion Policy: Expired data is fully and irreversibly destroyed so it cannot be recovered
The site is monitored around the clock 24/7, so if a personal data breach occurs, we will respond as quickly as possible and notify affected players within 72 hours.
Child Protection Policy
The 555max platform is open to players aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21. If it comes to our attention that we hold data belonging to a player under 21, that data will be deleted immediately and the account will be closed.
Changes to This Policy
We may update this privacy policy without prior notice. If significant changes are made, they will be clearly announced on the site, and when you log in to 555max, you may be asked to agree to the updated policy again. The date of the last revision to this policy is shown at the top of this page.
By continuing to use the site, you are considered to have accepted the updated policy, so we recommend reviewing this policy regularly.
Contact Us
If you have any questions about the 555max privacy policy, you can reach us through the following channels—
- Email: [email protected]
- 24/7 Live Chat: Contact us through the Live Chat window on the site
Our Support team provides service in Myanmar language, so clearer answers can be given in Myanmar language.